The questions everyone asks.

A website from Werehouse Media starts at £995 for a tightly scoped one-page build, for a business with a single service in a single area. A business website with several pages that each have a real job to do runs from £1,495. A complex custom build with heavy animation can occasionally reach five figures. What moves the number is how many pages have a real job to do, whether there is e-commerce or booking behind it, and how much custom animation you want. The higher the price the longer the timeline, and you get a fixed price in writing before any work starts.

A website takes anywhere from 3 days for a simple site to over a month for a complex build. There is no universal timeline and we are not going to invent one for you. It comes down to the size of the project, how complex the interactivity is, and the budget. You get a realistic date at quote stage, and you will never go a week without seeing something tangible.

Yes, 100%. A website we build becomes yours outright with the final payment. It is not a licence and it is not a subscription. That covers the code, the content, the domain and the accounts. If you walk away tomorrow, nothing stops working and nobody withholds a password.

Hosting is your choice: keep your existing host, or we host the site for you from £9 a month. Hosting through us is optional and it is never a condition of the build. Plenty of clients keep whoever they are already with, and that is genuinely fine.

Yes on more complex builds: the site comes with a login to our own content app, so you can publish text and image updates yourself whenever you like. The content app is not part of every build, because not every site needs it. If you want it, say so at quote stage and it goes in the scope.

Yes, on its own or with a build. Standalone SEO starts with a one-off SEO audit and fix list, normally £495 and free for a limited time. Local SEO runs from £695 a month with no minimum term. On our own builds the same team writes the code and does the SEO. There is no handoff between a developer and an SEO who have never spoken, and no argument about whose job the page structure was. The SEO page sets out what each option covers.

Yes, and most of our SEO work is on sites somebody else built. The site stays where it is. The work goes into what decides whether it gets found: page structure, speed, indexing, structured data, the Google Business Profile and the words on the pages. It starts with an SEO audit, normally £495 and free for a limited time, which lists what is holding the site back and the order to fix it in. The list is yours either way, so you can hand it to whoever built the site or ask us to do the work.

Only if the audit shows it. Most websites that are not ranking need fixing rather than replacing, and a rebuild can lose the visibility a site already has. A new website is genuinely necessary in three cases: the platform blocks indexing, the structure cannot carry the pages the business needs, or the site cannot be made fast enough. The SEO audit, normally £495 and free for a limited time, says which applies to you. If the answer is to keep the site and work through a fix list, that is what it says. Our guide Do you need a new website to rank? sets out the four checks that decide it.

A website project is paid in thirds. Roughly a third of the cost books the work, a third is due when the first draft is delivered, and the balance is due on delivery of the final draft, before launch. Before any of that there is a discovery call to get your brand, your ideas and what you actually want the site to do. We build the first draft, you give feedback, we build the final draft. We are currently running unlimited revisions between the first and final draft, so we do not move forward until you are happy with how it looks. That is a live offer rather than a permanent policy, so ask when you enquire.

Not necessarily. We use the brand imagery and content you already have, and if you do not have any, we can source imagery for you at an additional cost, agreed with you before any work starts. Nothing gets added to your invoice that you have not already said yes to.

We handle the domain and the launch, and the launch date works around your deadline rather than ours. You can point your own domain at the finished site, or we can buy one on your behalf for an additional cost.

No. Every website build currently includes a 30-day post-launch package covering technical fixes and reasonable content and design tweaks. Anything substantial beyond that becomes a separate paid job that we price up front. If you want someone looking after the site afterwards, website care runs from £49 a month with no contract. The same commitment applies as during the drafts: we will not push the site live until you are happy with how it looks.

The difference is where the experience comes from: about ten years in the industry across several roles, plus about two years founding and running our own e-commerce brand. The brand sold sustainable kitchenware, primarily into Oceania, and running it meant paying for the marketing and living with what it did or did not return, not only building the site. That is why the copy and the page order get as much attention as the design: the job is to establish trust immediately and walk someone through the site to an enquiry, not just to look good in a screenshot.

Werehouse Media is a Sussex-based studio that builds business automation, bespoke applications and websites for companies in the UK and worldwide, and gets those websites found on Google and in AI search. The websites run from single-page brochure sites up to complex, animation-heavy, custom-coded builds designed to make a business stand out. Design, copy, build and SEO are handled together, so the decisions that affect all four get made at once instead of being passed between departments. The services page lists everything with its price.

Werehouse Media builds websites for businesses and individuals of any size, in any industry. The size of the company matters far less than whether the site has a clear job to do. A sole trader who knows exactly what they want their site to achieve is an easier and better project than a large firm that has not decided.

Yes. We build e-commerce websites, and we ran one of our own for about two years, a sustainable kitchenware brand that sold primarily into Oceania. We built and ran its CRM, enquiry handling and order flow too. So the conversation about product pages, checkout friction and shipping costs comes from having lived with the numbers every month, not from reading about them.

We do both, and they are priced differently for a real reason. A first build starts at £995; a redesign of a site that already has traffic and rankings starts at £1,495, because recording the baseline, mapping every URL, writing and testing the redirects and carrying the ranking content across is most of the risk and most of the work in that job. If you are not sure a rebuild is even the right answer, an SEO audit, normally £495 and free for a limited time, settles it. The redesign page sets out the four things that lose traffic and what stops each one.

SEO usually takes three to six months to show meaningful, measurable movement in both Google and AI search, and the exact time varies by niche. Showing up in LLM and AI search tools on broader questions can happen within days of launch, which is faster than traditional search usually moves. A brand new domain takes longer than an established one, and anyone guaranteeing you page one in 30 days is guessing.

Both. Ongoing SEO runs monthly with no minimum term: local SEO from £695 a month and a full search programme from £995 a month. Website care runs from £49 a month with no contract. The packages are set out on the SEO page, and if none of them fit what you need, get in touch and we will price something that does.

No. Werehouse Media is based in Sussex and works with businesses across the UK and worldwide, and Ed is frequently in Lisbon, Portugal. Most projects run remotely over email, calls and shared drafts, and the work is the same whether you are twenty minutes away or four hours. Meeting in person is easy to arrange around Sussex, Kent and Surrey, and the areas page lists the towns. Distance changes neither the price nor the result.

Werehouse Media builds on Shopify, WordPress including custom CMS setups, fully custom-coded builds, or whatever you are already using. We are platform-agnostic on purpose. The platform gets chosen for the job in front of us, not because it is the only one we know.

Yes. Werehouse Media works with clients in Europe and the United States on the same terms as UK work. Most clients are in the United Kingdom. Delivery is remote in every case, including UK work, so the only real difference is the clock: calls get booked at either end of the day, and drafts tend to land overnight, which usually means you wake up to progress rather than wait for it. Work is quoted and invoiced in pounds sterling unless something else is agreed in writing, contracts are under the law of England and Wales, and the published prices are the same wherever you are. Nothing about the fixed price, the people doing the work or the handover changes.

Yes, and it is not extra. AI search optimisation, also called generative engine optimisation, GEO or LLM SEO, is the work of getting named in answers written by ChatGPT, Google AI Overviews, Perplexity and Copilot. It is included in every SEO engagement at the prices already published, because the technical half of it is the same work as the technical half of SEO. Charging separately for one crawl audit under two names would be a pricing tactic. There is more detail on the AI search page, including what nobody can promise.

Werehouse Media has three capabilities: websites, applications and automation. Applications means custom business software built around how a company works: client portals, internal and operational dashboards, CRM interfaces, enquiry, job and case management, document collection, booking and intake systems, calculators and reporting screens. Automation means removing the repetitive work between systems and joining the software you already pay for. Search visibility runs alongside all three. Plenty of clients buy one without the others; an application build with no website involved is a perfectly normal engagement here. The three working as one chain is set out on the business systems page.

A systems audit, also called a process audit, is the first step before any system is quoted. It is a twenty-minute interview with the people who actually do the work, a look at the systems as they are used rather than as they are described, and a written document. The document sets out what happens now, where the time goes, what to build, what to buy off the shelf, what to drop, and what each option costs.

It is normally £495 and free for a limited time, with no card and no obligation. When an audit is paid for, the fee is credited in full against builds totalling over £2,000. It is the same audit either way, including its willingness to conclude that you should not build anything. If a product you can already buy covers most of what you need, the audit names it. The free systems audit page has the details.

A bespoke application or client portal starts from £4,500 when it has its own data model and interface. Most portals, dashboards and internal tools land between £4,500 and £12,000 depending on how many screens and how much integration is involved, and multi-module or regulated builds run into five figures. A single automation starts from £650 and a connected system across two or three tools from £1,950. A systems audit comes first in every case, normally £495 and free for a limited time, and produces a written scope and a fixed price.

Almost never, and we will argue against it. Most of what looks like a software problem is a joining problem: the data exists, it is just trapped in systems that do not speak to each other. We integrate through the APIs of the tools you already pay for: your CRM, your accounting package, your calendar, your phone system. The same fact is entered once and appears everywhere. A migration is also the fastest way to turn a six-week project into a six-month one. Where a product genuinely does not fit, the audit says so, and the recommendation is sometimes a different off-the-shelf product rather than anything we build.

A bespoke CRM is quoted after a systems audit, normally £495 and free for a limited time, because the cost depends on the records it holds, who uses it, the data that has to move across and the systems it has to speak to. The quote is a fixed price in writing before anything is built.

UK agencies that build bespoke CRMs typically advertise from £15,000, because an account manager and a project manager get paid before any code is written. The audit will often conclude that a mainstream product covers eighty per cent of what you need, in which case you will be told which one. That is a short conversation spent to avoid spending considerably more. Full detail on the CRM and ERP page.

An AI receptionist from Werehouse Media costs from £999 to set up, then from £250 a month, and we run it. It is a managed service: we design what the call actually does, set up the voice platform and the phone line, wire it into your calendar and records and test it, then we watch it, keep it tuned and change it when your business changes.

The monthly fee covers the platform, the line, a usage allowance agreed in writing, monitoring and ongoing changes, so you get one bill rather than a vendor subscription on top. Receptionists that book into several systems, cover more than one site or answer for a regulated firm are quoted in writing before work starts. The AI receptionist page also sets out who should not buy one.

Werehouse Media works with businesses in any sector, and seven industries have pages of their own: dental and clinical practices, trades and field service, charities, solicitors, accountants, manufacturing and professional services. Each of those pages sets out what is specific to the sector: the vocabulary, the regulator and how the buying decision gets made. Plenty of the actual work is garages, clinics, property, e-commerce and businesses that fit no category at all. The sector detail is researched properly per engagement rather than assumed.

Yes, including the questions where the answer is no. Werehouse Media publishes the answers on its capabilities page: the security posture, the UK GDPR position, the sub-processor list, the WCAG 2.2 AA conformance position, the continuity and source code escrow answer, and a table stating plainly which certifications are and are not held. Cyber Essentials is not currently held and can be obtained inside a normal procurement timeline where a contract requires it. ISO 27001 is not held, and if your process treats it as a hard gate that is a legitimate reason to choose a larger supplier.