Automation & AI · Applications · Websites · Sussex
We build the automation, applications and websites a business runs on: automation and AI that move information between the software you already pay for, the applications your team works inside, and the website that brings the work in. Ten years in the game, priced in writing before anything starts. Automation from £650, applications from £4,500, websites from £995.
The short answer
Werehouse Media is a Sussex-based studio that builds business automation, bespoke applications and websites for companies in the UK and worldwide, and gets those websites found on Google and in AI search. In practice that means three things and the joins between them: websites designed around the one commercial outcome the business needs, applications built around the way it already works, from client portals and internal dashboards to booking and intake systems, and automation that moves information between the software you already pay for, so the retyping, the chasing and the reporting stop waiting on somebody being free.
Bought separately these are three suppliers and three sets of assumptions. Bought together they are one system: an enquiry arrives, it is qualified and routed without a person reading it, it lands in a screen built for the team who has to act on it, and anything missing chases itself. Search is built into every site we make, and sold on its own for sites we did not build.
| Studio | Werehouse Media designs and builds websites, business applications and workflow automation for UK businesses, and works remotely with clients across Europe and the United States. Frequent ground: professional services, finance and property, clinical practices, trades and field service, manufacturing, law, accountancy and charities. |
|---|---|
| Automation & AI | Workflow automation: enquiry routing and qualification (including an AI receptionist that answers the calls you miss, from £999 plus £250 a month), document collection and chasing, task creation, reminders, email, SMS and WhatsApp sequences, CRM synchronisation, data processing, reporting, and AI-assisted extraction and classification where a human would otherwise read and retype. A systems audit comes first, normally £495 and free for a limited time. Single automations from £650, connected systems from £1,950. |
| Applications | Client portals, internal dashboards, enquiry and case management, document collection, booking and intake systems, calculators, reporting screens and admin platforms, built around a company’s own process instead of a product it has to bend to fit. From £4,500; five figures for multi-module or regulated work. CRM and ERP systems quoted after the systems audit. |
| Websites | Bespoke website design from £995, multi-page builds from £1,495, redesigns from £1,495. Designed around the enquiry the business wants, with a content system, analytics, integrations and the technical search work built in rather than bolted on. Larger builds with a shop, bookings or customer logins start from £5,000. |
| SEO | Technical SEO built into the development rather than bolted on afterwards: clean structure, fast pages, structured data, sitemaps and a properly configured Google Business Profile. If you already have a site, search work starts with a one-off audit and fix list, normally £495 and free for a limited time. Ongoing local SEO services from £695 a month, full programme from £995 a month. |
| AI search | Pages written so an answer engine can quote them, which is what generative engine optimisation actually means in practice. This is a new field and nobody has a decade of proof in it, including us. |
| Integration | APIs, CRM integrations, accounting systems, email and messaging, and the business software already in use, joined so the data moves without a person in the middle. From £650 for a single join, £1,950 for a connected system. The starting assumption is that we work with the tools a business already pays for, not that it moves platform. |
| Information | Data and analytics from £1,950 after a £495 data audit, Power BI and reporting dashboards from £1,950, warehouses and pipelines from £3,500, and migration and cleansing from £1,950. For when the numbers exist but three systems disagree about them. |
| Branding | Brand kit from £895: logo, palette, type and the rules for using them. Most often done alongside a new site, because building a web presence is usually the first time a business has thought hard about how it looks to strangers. |
| Ongoing | Website care from £49 a month, no contract: content changes, image swaps, updates and backups, all through our own web app. Hosting is optional from £9 a month and never a condition of the build. Live automations and systems are monitored on the same terms. |
| How it is priced | Every figure above is real and published before a conversation; CRM and ERP builds, and AI tool setup and training, are the exceptions, quoted after the audit. Systems work starts with an audit, normally £495 and free for a limited time, and when any audit is paid for, the fee is credited against builds totalling over £2,000. It can still conclude “do not build this”. The quote is fixed in writing before work starts, and scope changes get a number attached before they happen, not an invoice afterwards. |
| You own it | The code, the content, the data and the accounts. Automations run on your logins, documented, and keep running if we part company. Nothing we build is licensed back to you, so a website or system we built keeps running if you stop paying us. The managed AI receptionist is the exception: it is a service we run for you, for one monthly fee. |
| How it is built | Everything is written for the one business rather than assembled from a template, so there is nothing sitting in an admin screen waiting for an update to break it. Applications are built on a proper database rather than a spreadsheet with a form on the front, which is what lets them still work at ten times the volume. Nothing goes live until it has been measured on a phone. |
| Contact | ed@werehousemedia.com or WhatsApp +44 7530 888260. |
If you need a site published inside a week on a complex build, we will slow you down. We take a handful of projects at a time, so there can be a short wait for a start date. If you want a large team, a named account manager and a formal procurement process, an agency might be a better fit. If you want to edit the whole site yourself every day on a drag-and-drop canvas, a self-build platform will make you happier than we will.
What we do
Automation, applications and websites are sold here as one practice because they are one problem. You can still buy a single piece. Plenty of clients arrive for search work on a site somebody else built, or for a portal with no website involved at all. Websites start at £995, applications at £4,500, and everything is priced once we know what it has to do.
Move across to track · ←→
Capability 01
A bespoke site designed around the commercial objective, not around a theme. The enquiry journey is the design brief: what the visitor has to understand, and the one thing you want them to do.
Capability 02
The software your business would have if somebody had built it for your business. Client portals, internal dashboards, CRM interfaces, enquiry and case management, document collection, booking and intake, calculators and reporting screens.
Capability 03
The repetitive work between the systems, removed. Enquiry routing and qualification, document collection and chasing, reminders, task creation, CRM synchronisation, reporting, and AI-assisted reading of the things a person would otherwise retype.
Also
Joining what already exists. APIs, CRM and accounting integrations, messaging, and the reporting layer that stops three systems disagreeing about the same number.
Also
None of the above matters if nobody arrives. Getting found on Google and named by the answer engines, treated as one job because it now is. Audit, fixes, local visibility and the pages you are missing.
Also
Logo, palette, type and the rules for using them, so everything the business publishes looks like one business. Then hosting, updates, backups and small changes once it is live.
CRM and ERP systems
Customers, enquiries, jobs, stock and the figures that fall out of them, on one screen your team opens every morning, instead of four tools that each know a quarter of the story. Every CRM or ERP build is quoted after the systems audit, which can still tell you to buy something off the shelf instead.
What we build
Most of what a business needs is not a product anybody sells. It is a specific screen, for a specific job, joined to the things it already uses. These are the pieces we build and the ones we join together, in the words a business would use rather than the ones an agency would.
01 Customer-facing
What the outside world touches.
02 Internal
What your team works inside all day.
03 Automated
The work nobody should still be doing.
04 Connected
What it all plugs into.
The starting assumption is that you keep your software. Replacing a working system is expensive, slow and usually unnecessary. Most of what looks like a software problem is a joining problem, and joining is cheaper than replacing. Where the fit genuinely is not there, we say so, and sometimes the honest answer is an off-the-shelf product we help you set up rather than anything we build. How a system gets scoped
From problem to system
Every one of these starts the same way: something arrives, and a person has to read it, judge it, retype it and then chase somebody. Different industries, one shape of problem. These are worked examples of what we build, not descriptions of past clients.
Every new instruction means the same sequence by hand: engagement letter, identity checks, a request for documents, a matter or file opened, and a partner asking for a status that only exists in somebody’s inbox.
Instruction details are captured once and generate the engagement pack, the checklist and the file. Identity and document collection run through a client portal with a visible progress bar. Anything outstanding is chased automatically, and every matter, its stage and its owner appear on one internal board.
Onboarding takes the same shape every time, whoever is running it. Clients can see what is outstanding without asking, and the status report is a screen rather than a Monday morning exercise.
Every engagement letter, contract and matter file begins life as a copy of the last one, edited by hand and occasionally still carrying the previous client’s name. Key dates live in somebody’s diary. A partner asking where a matter has got to gets an answer only after someone has been through their inbox.
Matter details captured once, generating the engagement pack, the file and the checklist from structured data rather than from a template somebody edits. Documents go out for signature and file themselves on the way back. Key dates create tasks for the person who owns them, and every live matter, its stage and its owner sit on one internal board.
No document starts as a copy of the wrong one. Deadlines are held by the system rather than by a diary, and the status of any matter is a screen instead of an email chain. More on law firms.
Calls are missed while staff are with patients. New-patient forms are printed, filled in the waiting room and typed into the practice system afterwards. Recalls and follow-ups depend on somebody remembering to run a report.
Online booking and intake on the website, writing straight into the practice calendar. Medical history and consent collected digitally before the appointment. Confirmations, reminders and recalls sent automatically by SMS or email, with the outcome written back so nothing is asked twice.
Fewer appointments lost to an unanswered phone, no transcription step, and recall lists that run whether or not anybody remembers to run them. Reception spends its time on the people in the room.
Enquiries land on a mobile. Quotes go out from a laptop in the evening and nobody follows them up. Job details live in WhatsApp, the diary is a wall planner, and the invoice gets raised from memory a week after the work was done.
The website captures job type, location and urgency, and creates the job. Quotes are produced from the same record and chased on a schedule until they are won or closed. Engineers get the job on a phone, mark it complete with photos, and the accounting package raises the invoice off that.
Every quote gets followed up without anyone deciding to. Work is invoiced when it is finished rather than when somebody gets round to it, and the office can answer “where is that job?” without ringing the van.
These are illustrative, not case studies. They show the shape of system we build rather than claiming a specific past project. The same chain turns up in property, finance, manufacturing, charities and public-sector work. If one of these sounds like your week, start with the free systems audit
Why it works
Where a website ends and a business system begins is a line drawn by suppliers, not by the work. How many fields that form asks for is a design decision, a conversion decision and an automation decision at the same time. Ask for three more and you quietly lose a fifth of your enquiries, ask for three fewer and somebody has to ring the customer back to get them anyway.
What the form collects decides what can be routed without a human. What can be routed decides what the internal screen has to show. What the screen shows decides what the customer can be told without asking. A studio that only designs will get all of that wrong downstream; a developer handed a finished design cannot fix it upstream. Doing the whole chain in one place is the entire argument.
97
Google’s own speed score on a phone, or it does not ship.
Measured on a draft copy of the site, on real hosting, on a mid-range phone on mobile data. Not on our laptop with everything already loaded.
0
Licence fees on a website or system we build for you.
No page-builder subscription and no mandatory retainer. Hosting from £9 a month and care from £49 are optional. You own the domain, the code and every account, so a site we built keeps working whether or not you keep paying us. The managed AI receptionist is different by design: we run it for you, for one monthly fee.
10yrs
Years building websites, systems and the search visibility that feeds them.
Which is why the search and the data model are both decided before the design, not after the build is signed off.
0
Account managers between you and the people doing the work.
You talk to the people who design it, write it, build it and connect it. Nobody relays your brief to someone you never meet.
Projects start at £995, a tightly scoped build for a business with a single service in a single area. A business website with several pages that each have a real job to do runs from £1,495. Larger builds with a shop, bookings or customer logins behind them start from £5,000. What moves the number is how many pages have a real job to do, whether there is e-commerce or booking behind it, and how much custom animation you want. The higher the price the longer the timeline, and you get a fixed price in writing before any work starts.
Anywhere from 3 days for a simple site to over a month for a complex build. There is no universal timeline and we are not going to invent one for you. It comes down to the size of the project, how complex the interactivity is, and the budget. You get a realistic date at quote stage, and you will never go a week without seeing something tangible.
Yes, 100%. The final payment is the site becoming yours outright. It is not a licence and it is not a subscription. That covers the code, the content, the domain and the accounts. If you walk away tomorrow, nothing stops working and nobody withholds a password.
Both, and increasingly it is both on the same project. Alongside websites we build bespoke applications: client portals, internal dashboards, CRM interfaces, enquiry and case management, booking and intake systems, calculators and reporting screens. We also build the workflow automation that moves information between them and the software you already use. A website that generates enquiries nobody has time to process is only half a solution, which is why the two are sold as one practice here rather than two.
A single automation starts at £650: one job, one path, systems already in one place. A connected system spanning two or three tools starts at £1,950. A bespoke application with its own data model and interface, such as a client portal or an internal tool, starts at £4,500, and multi-module or regulated work reaches five figures. CRM and ERP builds are quoted after the audit. Every systems project starts with a process audit, normally £495 and free for a limited time, that produces a written scope and a fixed price.
Almost never, and we will argue against it. Most of what looks like a software problem is a joining problem: the data exists, it is just trapped in three systems that do not speak. We integrate through the APIs of the tools you already pay for: your CRM, your accounting package, your calendar, your phone system. The same fact is entered once and appears everywhere. Where a product genuinely does not fit, the audit says so, and sometimes the honest answer is a different off-the-shelf product rather than anything we build.
Yes, on its own or with a build, and on sites we built and sites we did not. It runs from a one-off SEO audit and fix list, normally £495 and free for a limited time, to local SEO from £695 a month. On our own builds the same team writes the code and does the SEO. There is no handoff between a developer and an SEO who have never spoken, and no argument about whose job the page structure was.
Roughly a third of the project cost books the work, a third is due when the first draft is delivered, and the balance is due on delivery of the final draft, before launch. Before any of that there is a discovery call to get your brand, your ideas and what you actually want the site to do. We build the first draft, you give feedback, we build the final draft. We are currently running unlimited revisions between the first and final draft, so we do not move forward until you are happy with how it looks. That is a live offer rather than a permanent policy, so ask when you enquire.
No. Every build currently includes a 30-day post-launch package covering technical fixes and reasonable content and design tweaks. Within sensible limits that is included, and anything substantial beyond it becomes a separate paid job that we price up front. The same commitment applies as during the drafts: We will not push the site live until you are happy with how it looks.
Writing
From pieces on what websites cost to what actually gets you found in search and AI answers and what work behind it is worth automating. Written for the person paying for it, not for other web designers.
Next step
Pick the closest thing below and the questions change to suit. It takes about a minute, nothing is binding, and you get an honest answer and a fixed price rather than a follow-up sequence.